Ready-to-ship in stock items—e.g. earrings, necklaces, and rings that do not require resizing—will ship out within 1-3 business days. Rings that require resizing will be shipped within 7-10 days. For custom projects, shipping times will vary depending on the scope of the project. On average, these items are shipped within 4-6 weeks. 

We ship higher value items over $300 with UPS 2-day Service and provide a tracking number for your order as soon as it’s on its way. All packages are insured and require a signature upon delivery to ensure your purchase is protected and safely delivered. For smaller items such as silver pieces, we ship via USPS priority. This shipping method also includes tracking and insurance, but does not require a signature.

We offer one complimentary sizing for rings to make sure your piece fits perfectly. Please be aware: shipping both ways is the buyer’s responsibility. Keep in mind that rings are stocked in a size 7 - if you are not sure of your ring size, please reach out and we will assist you in getting your ring size right before it’s shipped!
After complimentary sizing, the cost for resizing starts at $95 and will be determined by the number of sizes it will need to go up or down for a proper fit. Please reach out to us for a quote.

If for any reason you are not happy with your purchase, we want to make it right! New purchases in original condition may be returned for refund, exchange, or store credit within 15 days of purchase (you must have the original receipt and packaging). All refunds will be given in the same manner as originally purchased. Cash or credit card payments will be refunded to the original purchaser. If you choose to exchange your item for store credit, the credit must be used within 1 year of original purchase. Store credit can never be exchanged for cash.

This return policy does not apply to custom designed jewelry, layaways, estate/consignment jewelry, sale items, discounted or as-is items. These items are final sale.

If you are shipping a return, you must contact Sami Fine Jewelry to receive authorization. You will be responsible for shipping. Upon receiving your return, the item will be reviewed to ensure that it is in its original condition. Please note that any items showing signs of wear, or those that have been altered or damaged in any way cannot be accepted for a return. Sami Fine Jewelry has the right to deny any return at any time for any reason.

Yes! We are located at 16704 E Avenue of the Fountains, Suite #100 in Fountain Hills, Arizona. We encourage you to make an appointment to see our full collection! 

Yes, we are able to both hand engrave and laser engrave on select items. Please reach out to us for more information.

We offer a “double up” program for our diamond jewelry! If you are interested in upgrading to a new design or just need something different, we would love to evaluate your piece for a trade in.
Gemstone jewelry is accepted for trade-ins on a case by case basis only. Reach out to us to get started!
Alternatively, we are proud to have a master bench jeweler to assist in using your existing diamonds and gemstones to create an entirely new design! Learn about our custom design process here.

We source gems from all over the world! Many of our stones come from Australia, Nigeria, Madagascar, and of course, the USA. We have the largest collection of American-Mined gemstone jewelry. If you are interested in a particular locale, reach out to us and we’ll go on a treasure hunt for you.

The Arizona Four Peaks Amethyst is mined in the terrain of the Mazatzal Mountains; the Arizona "Anthill" Garnet is mined in the Four Corners by ants; the Arizona Peridot is mined on the San Carlos Indian Reservation near Globe, AZ.

The Arizona Four Peaks Amethyst is set apart by its deep royal purple with a magenta flash. The purple color that enhances the quartz is caused by the presence of manganese during its development. The more valuable darker colors of amethyst reflect higher manganese content. According to the reference book "Mineralogy in Arizona", "Superb gem-quality amethyst of a rich, red-violet color was produced from the Four Peaks mine and rivals the best Siberian material which is the standard of the gem trade."

Yes, the majority of our designs can be made with either natural or lab-created diamonds as the center stone. Feel free to reach out to us to confirm what type of diamonds the style you’re interested in can accommodate. Our diamond accented designs feature natural diamonds as a default. For more information on lab grown vs. natural diamonds, see our blog.

Yes, we are happy to work with any gemstones you already own!
It’s important to note that there is always a small risk associated with removing and re-setting gemstones. We will always handle your pieces with the utmost care, however Sami Fine Jewelry is not responsible for damaged gemstones.

We can make you another design that is similar to the one you had your eyes on! However, due to the unique nature of the stones we source, we cannot create an exact replica. That’s what makes Sami Fine Jewelry custom designs so exciting—nobody else will have the exact same piece as you!
If there is a one-of-a-kind ring you had your eyes on that has sold, please reach out to us about creating a similar design. Rest assured, there are so many gorgeous gemstones and diamonds in the world, we’re happy to find one that speaks to you!

Yes, absolutely. After submitting your order, please contact us to request a disguised shipping name on your package.

We offer statements of value on all items purchased with us - just request one when you complete your order! For a full appraisal on a piece not purchased with us, appraisals start at $150, with discounts for multiple items.

We recommend using an at-home jewelry cleaner or soft toothbrush with mild soap on a regular basis to keep your pieces sparkling clean. For silver jewelry with gemstones, a polishing cloth should be all you need!
For a deeper clean, you can also reach out to a local jeweler or use an ultrasonic cleaner. We recommend only doing this a few times a year as the process can loosen gemstones over time.

You can read all about creating a custom design here. Turnaround times vary, but on average take 4-6 weeks.

Yes, you can make changes to the design up to the final approval. We’ll walk you through the entire approval process before we begin your custom order.

Yes! If you already have a stone you’d like to use, we’re happy to create a setting for it.

Sometimes! Please reach out to us to see if we can accommodate your needs. If it’s not possible to create a custom order on your timeline, our ready-to-ship rings are always stocked with a variety of options. We can also send a sketch or photo of a made to order or custom designed piece of jewelry to include in a “coming soon!” card. 

We’re happy to split your purchase into 2 to 4 payments to be paid within 4 months and create a layaway plan. Please contact us for more information. We do not offer credit-based financing.